Start with the guides below. If they do not answer it, email us directly — PostEngine support replies on business days.
Most questions are answered in the three pages below.
New to the platform? Learn how to set up your brand profile, connect LinkedIn, and publish your first post.
Read the guide
Quick answers to the most common questions about features, billing, privacy, and content workflows.
View FAQ
Every feature explained — from drafting to scheduling to the numbers afterwards.
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Can't find what you need? Reach out to our team directly:
our support addressFor general or business inquiries: our general enquiries address
We read every message and reply as soon as we can, usually within a few business days. We do not quote a fixed response time, because nothing in the product records an inbound request.
Your account email, clear description, and any relevant screenshots.
Here are the most frequent reasons people contact us.
Trouble signing in, or account access problems. A password reset is not self-service: a person performs it by hand and replies to you.
Issues connecting your LinkedIn account, expired tokens, or permission errors.
Questions about draft generation, scheduling, quality scoring, or publishing.
Questions about your current plan, feature limits, or upgrades.
Requests to export, correct, or delete your data.
Found something broken or have a suggestion? We appreciate detailed reports.
What you can expect when you reach out to PostEngine support.
A few days
Usual reply time on business days, not a guarantee
How to reach us
Priority
Account access and security come first