A question, a bug, or trouble with your account? Write to PostEngine AI Solutions directly.
For partnerships, press, or general business inquiries:
our general enquiries addressSupport runs over email at [email protected]. We read every message and reply as soon as we can, usually within a few business days. We do not quote a fixed response time, because nothing in the product records an inbound request and a deadline we cannot keep is worse than none. If you cannot sign in, or you think there is a security problem, say so in the subject line and it goes to the front.
Please include your account email, a clear description of the issue, and any relevant screenshots. The more context you provide, the faster we can help.
Here are the most frequent reasons people contact us, along with quick guidance.
Trouble signing in, or account access problems. A password reset is not self-service: a person performs it by hand and replies to you. Include the email address on your account.
Issues connecting or reconnecting your LinkedIn account, expired tokens, or permission errors. Try disconnecting and reconnecting from Settings before contacting us.
Questions about draft generation, quality scoring, scheduling, or publishing failures. Include the draft title or ID if available.
Questions about your current plan, feature limits, upgrades, or billing. Include your workspace name.
Requests to export, correct, or delete your data. We will respond within 30 days as outlined in our Privacy Policy.
Found something broken or have a suggestion? We appreciate detailed reports — include steps to reproduce, browser info, and screenshots if possible.
PostEngine is a product of PostEngine AI Solutions. All support inquiries are handled by our team. For privacy and data requests, see our Privacy Policy.